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Customer portal

At INIZIA Living AG, buyer support is fully digitalised. Our customer portal keeps our customers informed at all times - from construction progress to important dates and documents. Communication with our team is fast and direct, and all relevant information can be accessed centrally at any time. In this way, we create transparency and guide you efficiently and personally through the entire purchasing process.

We accompany you step by step - from the initial consultation to the purchase and the turnkey handover.

You can rely on our experience, expertise and personalised support to ensure that your new home meets your expectations exactly.

inizia app
INIZIA App

Download for free and become part of the digital INIZIA world.

The INIZIA app is available for download from the Apple App Store and Google Play Store. Specially developed for our prospective buyers and purchasers, it guides you step by step through the purchase and construction phase of your future home.

App Store Google Play

Our buyer support is digital - with direct communication, regular updates and all information centralised in the customer portal. Simple, efficient and transparent.

Caroline Hartmann
Head of buyer support INIZIA Living AG
For our customers

Access to the portal - your flat in view

Thank you for purchasing your flat from us. With the access data sent to you by e-mail, you can log in to the customer portal under the respective project and benefit from numerous advantages:

All documents in one place
Contracts, plans, protocols and other documents are available to you digitally at any time.

Current project status
Track the construction progress of your property with regular updates and images.

Direct communication
Ask questions, send enquiries and receive important notifications directly via the portal

Dates & deadlines
Keep an eye on important dates, e.g. sampling or handovers.


If you have any questions or problems logging in, the INIZIA Living AG team will be happy to help you.

We are looking forward to your message!

Do you have any questions, suggestions or would you like further information? We are here for you! Simply use the contact form below to get in touch with us quickly and easily. Whether you would like a personal consultation, would like to give us feedback or have specific concerns - we will respond to you as soon as possible.

Contact
Matterhorn
10 years

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10 years INIZIA